Frequently Asked Questions
hibajee Frequently Asked Questions Answered
From deposits and withdrawals to playing on mobile and keeping your account secure — find detailed answers to the questions that come up when using hibajee. All questions about cricket betting, VIP cashback, and payments are arranged in five sections.
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Payments and Balance
How to Deposit Money
After logging in to hibajee, go to the Deposit section and select Nagad. Send money to the given number via Nagad Send Money and enter the transaction ID in the form. The minimum deposit is ৳200. Your balance is usually credited within a few minutes. For step-by-step instructions, see the hibajee Login page.
To deposit with bKash, go to the hibajee Deposit page and select bKash. Send money or make a payment to the provided number via bKash and save the reference number or transaction ID. The minimum deposit is ৳200. After a successful transaction, your balance is added automatically. Rocket, Upay, and bank transfer are also accepted.
hibajee does not charge any fees on deposits. However, bKash, Nagad, Rocket, or Upay may apply their own transaction fees according to their policies. For bank transfers, follow the terms of your bank.
The minimum deposit at hibajee is ৳200 for all payment methods — bKash, Nagad, Rocket, Upay, and bank transfer. A 100% bonus is available on your first deposit, up to ৳5,000 — the wagering requirement for the bonus is 25x.
Wait a few minutes and refresh the page. If the problem remains, contact hibajee live chat with your bKash or Nagad transaction ID. The support team is active 24 hours a day and resolves issues quickly. First check that the money was sent to the correct number.
Device and Browser
Mobile Use
On Android, open hibajee in Chrome, tap the three-dot menu on the right, and select "Add to Home screen". On iPhone, open it in Safari, tap the share icon, and select "Add to Home Screen". You can then access the site directly from the shortcut.
Yes, hibajee is fully mobile-friendly. The site works correctly in any modern browser — Chrome, Firefox, or Safari. All sections from slots to cricket betting are available in the browser. Keep a Wi-Fi or strong mobile data connection for the best experience.
hibajee has both an Android (APK) and an iOS app. They are available through official channels. For details about the app, visit the hibajee App page. Avoid downloading from any unreliable third-party sources — this is important for your security.
Clearing your browser cache usually fixes the problem. In Chrome, go to Settings, select "Clear browsing data", and delete the cache and cookies. Then reload the page. If your network is weak, turn off data-saver mode. If the problem continues, let us know via live chat.
Security and Privacy
Account Security
Always check that the address bar in your browser shows hibajeeclub.cam. Fake sites often change the spelling slightly (such as hibaje or hibajje). Our site has https and a lock icon. Instead of clicking suspicious links, type the address directly. Full details on our security policy are on the Privacy Policy page.
No representative of hibajee, bKash, or Nagad will ever ask for your OTP, PIN, or password. If someone asks, it is a scam. Stop that communication immediately and inform hibajee support. Remember — your OTP and PIN are entirely personal.
Contact hibajee live chat immediately and request a temporary account lock. Then write to us in detail by email. Set a new password that only you know. Scan the device or network you were using. Also keep an eye on your bank and mobile wallet.
Use a password of at least 10 characters that mixes uppercase and lowercase letters, numbers, and special characters (such as @, #, $). Do not use your name, date of birth, or "123456". It is best not to reuse a password from another site on hibajee.
Yes, hibajee uses SSL encryption to keep all personal and financial data secure. The https connection and the lock icon in your browser confirm this. See the Responsible Gaming page for full details on data protection.
Sports Betting
Cricket Betting
hibajee offers markets including match winner, toss winner, first wicket, top run-scorer, over total runs, number of wickets, and many more. You can also bet on BPL, IPL, T20 World Cup, and other international matches. See the Cricket Betting Guide page for the full market list.
Yes, hibajee offers in-play or live betting. Odds update in real time after the match starts and you can place new bets. Decisions need to be made quickly in live betting as odds change in an instant. In-play markets are also available for Bangladesh Tigers matches.
If a match is incomplete due to rain or another reason and no result is declared, hibajee generally voids those bets and refunds the original stake. However, the exact rules depend on the conditions of each market. Find the full rules on the Terms and Conditions page.
Decimal odds are straightforward. Example: Team A has odds of 1.80, Team B has 2.00. If you bet ৳500 on Team B and Team B wins, you get back ৳1,000 (including ৳500 profit). If Team A wins, the ৳500 is lost. Simply multiply the odds by the stake amount to get the total return.
Yes, hibajee offers betting on BPL, IPL, T20 World Cup, and other international matches. The number of markets may vary slightly by match, but the main markets are available for all major tournaments. Up to 30% extra benefit is also available through the Cricket Dhamaka bonus.
Rewards and Special Benefits
VIP Benefits
Each week, a set percentage of your net loss (total losses minus total wins) is returned as cashback. Example: if a Gold member has a net loss of ৳20,000 in one week, they receive ৳20,000 × 0.7% = ৳140 cashback. This is the maximum amount for that tier. See the hibajee VIP page for details.
The hibajee VIP program offers weekly cashback along with tier-specific bonus offers, faster withdrawal processing, and priority support. Higher-tier members get access to exclusive promotions and special rewards during festive seasons.
The hibajee VIP program has five tiers: Bronze (up to 0.2% weekly cashback), Silver (0.5%), Gold (0.7%), Platinum (1.0%), and Diamond (1.2%). The higher the tier, the higher the cashback rate. Cashback at each tier is calculated based on net weekly losses.
Your hibajee VIP tier improves by playing regularly and staying active. Activity across casino, slots, and sports betting all contributes to tier progression. Contact hibajee support for specific guidance.
Have more questions?
If you did not find your answer on this page, hibajee's support team is always here for you. Help is available in both Bengali and English — day or night, any time.
24/7 Live Chat
[email protected]