hibajee Responsible Gaming —
Know Your Limits, Stay Safe
Gaming is a form of entertainment — not a source of income. hibajee believes every player should play within their means and seek help when needed. This page details our protection tools and the ways to get support.
Creating a Safe Environment is hibajee's Responsibility
hibajee always wants players to play for enjoyment — not to create stress or financial hardship. To ensure every member's safety, we provide a number of practical tools and guidelines that can be used from your account at any time.
Our Terms and Conditions clearly state that registration or placing any type of bet on hibajee is strictly prohibited for anyone under 21 years of age. There are no exceptions to age verification, and accounts registered with false information will be closed immediately.
Betting carries a long-term risk of loss. There is no guarantee of winning any bet — keep this in mind when you play. Set your budget in advance and try not to exceed it. You can find answers to more questions about responsible gaming in our FAQ section.
If you ever feel that gaming is getting out of control, do not wait — contact hibajee's support team, or seek help from family or a professional counsellor. To learn more about how our protection framework is built, read the About Us page.
Ways to Set Your Own Limits
After logging in to hibajee, you can activate any of the following tools from your account settings.
Deposit Limits
Set an upper limit on how much you deposit daily, weekly, or monthly. Once a limit is set, reducing it takes effect immediately; increasing it requires a waiting period.
Session Time Limit
Enable automatic session logout after a set period of time. This helps avoid the habit of playing for long stretches without a break.
Self-Exclusion
Close your account entirely for a set period — from 30 days up to permanent exclusion. Reactivating after the period ends requires approval from the support team.
Gaming History Review
View a complete record of your deposits, withdrawals, and bets at any time. Check this information regularly to understand your spending patterns.
Direct Support
Talk to hibajee's support team in Bangla via 24/7 live chat or email. The support team can help you activate or remove any limit.
Reality Check
At set intervals, a reminder shows how long you have been playing and how much you have won or lost, making it easier to make informed decisions.
How to Tell When There Is a Problem
If you notice any of the following signs in yourself, take a break — seeking help is not a sign of weakness.
- You feel a repeated urge to bet in order to recover lost money, and each bet is getting larger than the last.
- You are struggling to cover everyday expenses — food, rent, or family needs — because too much has been spent on betting.
- You are hiding the amount you play or your losses from family or friends, or you are betting with borrowed money.
- You have tried to stop playing but cannot, or you feel restless and irritable when you do stop.
- You are prioritising gaming over work, studies, or family responsibilities.
- You are using betting as a way to cope with stress, loneliness, or low mood.
hibajee's Promise — You Are Not Alone
Player safety comes first at hibajee. No matter how small the issue, our support team is available 24 hours a day, 7 days a week in both Bangla and English. Reach out via live chat or email — without hesitation.
Different Ways to Get Help
Betting addiction is a recognised mental health condition, and seeking help for it is a completely normal and right decision. Consider the following options:
hibajee Support Team
Contact us via live chat or email — get help with self-exclusion or setting limits in complete confidence.
Family and Loved Ones
Tell someone you trust in your family. They can help you make decisions and be there for you during your self-exclusion period.
Professional Counsellors
A psychiatrist or behavioural therapist can provide effective counselling for betting addiction. Contact the mental health department at your local hospital.
Remember, hibajee's support team helps not only with technical account issues but also with any questions related to responsible gaming. Type "responsible gaming" in the live chat and a trained staff member will be connected to you.
Your personal information is protected with strict confidentiality. Under our Privacy Policy, no information provided when seeking support is shared with any third party.
Ways to Stay in Control
Playing responsibly means building a few simple habits. These keep betting enjoyable and protect you from financial or emotional harm:
- Decide how much money you will spend before you start playing, and stick to that limit.
- Do not treat betting as a source of income — it is entertainment, so be prepared to accept losses when they happen.
- Do not bet for long periods without a break; take regular pauses.
- Avoid betting when you are drinking or under stress.
- Avoid the tendency to keep betting in hopes of recovering lost money.
- Keep a regular track of your time and spending, and do a monthly review.
- Set a deposit limit on your account so that overspending is automatically prevented.
Questions About Responsible Gaming
Answers to some common questions are provided below.